PRIVACY POLICY

1. Introduction

Welcome to Wild Tiger Buggy ('us', 'we', or 'our'). Wild Tiger Buggy operates the website located at https://www.wildtigerbuggy.com (hereinafter referred to as 'Service').

Our Privacy Policy governs your visit to our Service and explains how we collect, safeguard, and disclose information resulting from your use of our web pages. By using our Service or submitting a reservation, you agree to the collection and use of information in accordance with this policy.

2. Definitions

• SERVICE: The https://www.wildtigerbuggy.com website operated by Wild Tiger Buggy.
• PERSONAL DATA: Data about a living individual who can be identified from those data (e.g. name, email, phone number, hotel room pickup location).
• USAGE DATA: Data collected automatically either generated by the use of Service or from Service infrastructure (for example, page duration, browser type).
• COOKIES: Small text files placed on your device to ensure core website security and capture user preferences.
• DATA CONTROLLER: Wild Tiger Buggy, which determines the purposes and means of processing personal data.
• DATA PROCESSOR: Any entity processing data on behalf of the Data Controller (e.g. cloud hosting providers, payment gateways).

3. Information Collection and Use

We collect several categories of information for distinct operational and security purposes:

4. Lawful Bases for Processing (GDPR Article 6)

• Performance of Contract: Processing necessary to fulfill your buggy excursion reservation, issue your confirmation voucher, and dispatch hotel shuttle transportation.
• Legal Obligation: Processing required to maintain accounting books, fiscal records, and demonstrate immutable proof of consent.
• Legitimate Interests: Protecting our website against DDoS attacks, automated fraud, or illegal transactions.
• Explicit Consent: For non-essential cookies, analytics tracking, and marketing communications, which you may grant or revoke at any time.

5. Retention of Data & Immutability

We retain your Personal Data only for as long as necessary to fulfill the purposes set out in this Privacy Policy:

• Booking Records: Retained for 7 years to comply with tax, financial, and legal auditing standards.
• Consent Audit Trail: Consent verification logs are maintained in an append-only, immutable database to satisfy international statutory proof requirements.
• Analytics Data: Automatically pseudonymized and retained for a maximum of 14 months before automated deletion.

6. International Data Transfers

Wild Tiger Buggy operates in the Dominican Republic. If you access our website from the European Union, United States, Canada, or elsewhere, please note that information is transferred to and processed in the Dominican Republic and via secure cloud infrastructure (Google Cloud Platform / Firebase) employing Standard Contractual Clauses (SCCs) and advanced 256-bit TLS encryption in transit.

7. Security of Data

We employ strict industry-standard administrative, physical, and technical safeguards. All web communication is encrypted using Transport Layer Security (TLS 1.3). Payment processing occurs entirely within PCI-DSS certified tokenization environments. While no digital system is completely immune, we maintain continuous monitoring to protect against unauthorized access.

8. Your Data Protection Rights Under GDPR (EU & EEA Residents)

If you reside in the European Union or European Economic Area, you hold specific statutory rights:

To exercise these rights, submit your request to reservations@wildtigerbuggy.com.

9. Your Rights Under California Law (CCPA / CPRA & CalOPPA)

Under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), California consumers have specific rights:

• Right to Know & Access: You may request the categories and specific pieces of personal information collected about you in the preceding 12 months.
• Right to Delete: You may request deletion of personal information held by us and our service providers.
• Right to Correct: You may request correction of inaccurate personal data.
• Right to Opt-Out of Sale or Sharing: Wild Tiger Buggy does not sell or share personal information for monetary or cross-context behavioral advertising.
• Non-Discrimination: We will never deny services, charge different prices, or provide a lower quality of experience for exercising your privacy rights.

10. Global Privacy Control (GPC) & Do Not Track Signals

11. Children's Privacy

Our Service is intended exclusively for individuals aged eighteen (18) and older. We do not knowingly collect personal information from minors under 18. If you become aware that a minor has provided us with personal information without parental consent, please contact us immediately to remove such records.

12. Cookies and Tracking Technologies

For comprehensive information on individual cookies, expiration timeframes, third-party tags, and how to manage your preferences, please consult our dedicated Cookies Policy.